Track help desk activity on the go, using your iPhone

功能一览

Stay connected to help desk from anywhere. With SupportCenter Plus Android app you can view request, contact and account information from your Android phone. The app, designed particularly for Android, gives you better user experience.

Downloading the App

To use SupportCenter Plus on your Android phone, you can download the app for free from the Google Play Store by searching ”SupportCenter Plus”. This App does not require any licenses to be purchased. Note: You must have upgraded SCP Version 7939 to be able to use this app
Use the SupportCenter Plus Android app to Access all your Request Views to filter the request list Create, view, edit and update requests Perform actions (assign, close, reply, forward, update properties) for requests Add notes & view conversations on requests Track the time spent on requests using Time Entries View Contact and Account info

Demo Server Configuration

Server Name	: demo.supportcenterplus.com
Port	: 80
Username: demo Password: demo

Requirements

You need a Google Play Store account to download this app. SupportCenter Plus Username, Password and URL

SupportCenter Plus Android App

Downloading the App

Use the SupportCenter Plus Android app to