How ServiceDesk Plus Helped Telelogic's IT Support
The Challenge
After years of using different global tools and processes, Telelogic AB with 25 offics located around the world, 1200 employees and 35 IT staff, started to search for a global Helpdesk and Network Monitoring Tool. Telelogic recognized that a lot of time and money could be saved by using already established solutions, documentation and troubleshooting tips.