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Streamlining Telelogic's IT Support

Help Desk Software Case Study

How ServiceDesk Plus Helped Telelogic's IT Support

The Challenge

After years of using different global tools and processes, Telelogic AB with 25 offics located around the world, 1200 employees and 35 IT staff, started to search for a global Helpdesk and Network Monitoring Tool. Telelogic recognized that a lot of time and money could be saved by using already established solutions, documentation and troubleshooting tips.

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Help desk software available in 29 different languages and is used by more than 95,000 companies, across 186 countries, to manage their IT help desk and assets.

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