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应用性能管理(APM)
保证物理、虚拟、云环境的应用性能
 
 
简化终端设备管理
全面管控PC计算机、智能手机以及平板电脑,确保网络安全
 
 
IT运维外包服务工具
多租户模式,为您的客户提供更好的服务
IT运维管理平台
统一监控、集中运维
 

ITIL Reality Implementations

When Reality Hits ITIL - Implementations

Is implementing ITIL really simple? It is easy to hear about ITIL from a consultant or read from a blog or even attend an ITIL course, but the hardest part comes while implementing those processes in an environment. Each and every organization is different; they vary with people, processes, environment, type of support they provide, help desk and much more. This white paper is intended to help the IT managers to self assess their help desk and its maturity level in order to implement the right process at the right time.

Please fill the following form
The whitepaper will be emailed to your mailing address
Help desk software available in 29 different languages and is used by more than 85,000 companies, across 186 countries, to manage their IT help desk and assets.

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White paper: ITIL Heroes Handbook Read now >
How ITIL help desk can help SMBs Read now >
全球最大的企业正在使用卓豪ServiceDesk Plus管理IT服务
 
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