Webinar - Zoho Reports for ServiceDesk Plus:

How To Create High Impact Reports In Minutes Without Writing Queries

ServiceDesk Plus now integrates with Zoho Reports, a cloud-based, highly secure Business Intelligence platform. With the new integration, IT service desk managers can create powerful reports within minutes using a flexible drag-and-drop interface without having to write complex database queries.That way, key analytics and insights are available to IT managers for effective decision-making.

In this webinar, you learned to

• Configure and get started with Zoho Reports for ServiceDesk Plus.
• Create complex high impact reports in minutes by simple drag-and-drop. Five sample reports will be covered.
• Embed and share reports in intranet and to external audience in websites and blogs.
• Design effective dashboards for quick summary of IT service desk data

Speaker: Kumaravel Ramakrishnan, Product Manager, ServiceDesk Plus

About the speaker:

Kumaravel Ramakrishnan has over 6 years of experience in ITSM and has demonstrated expertise on the KPIs and metrics side of service management. He currently works as the Product Manager for the ITSM Product Management team at ManageEngine.