iPad Application

Demo Server Configuration for the App	Scan this code to download the APP
server : demo.servicedeskplus.com port : 80 username: demo password: demo

Benefits

• Work from anywhere as request management goes mobile
• Quick and focused results leading to increase in technicians productivity
• iPad help desk app enables remote help desk management
• View, update and manage help desk tickets using ServiceDesk Plus Help desk Ipad App at any time, from anywhere

Features

• Create new tickets, view, categorize, edit request details and delete tickets.
• Filter requests based on criteria such as unassigned, pending, open etc.
• Assign and pick up requests
• Reply to users with resolution and close tickets
• Update request status
• Track time spent on tickets via worklogs
• Search tickets by subject, requester or priority
• Customize ticket views