| 技术员数量 / 资产节点 |
标准版IT帮助台
|
专业版IT帮助台 + 资产管理 |
企业版IT帮助台 +
资产管理 + ITIL |
| 1 技术员 和 100 节点 | 永久免费 |
$195 | $495 |
| 2 技术员 和 250 节点 | $395 | $995 | |
| 5 技术员 和 500 节点 | $995 | $2995 | |
| 10 技术员 和 500 节点 | $1895 | $4995 | |
| 20 技术员 和 500 节点 (1000 节点 - 企业版) |
$3795 | $8995 | |
| 50 技术员 和 1000 节点 (2000 节点 - 企业版) |
$8995 | $17995 | |
| 100 技术员 和 1000 节点 (2000 节点 - 企业版) |
$15995 | $24995 | |
| 200 技术员 和 1000 节点 (3000 节点 - 企业版) |
$19995 | $29995 | |
| 技术员 和 节点 | $ | $ |
| 另外购买节点 | 每年 | 每月 |
| 100 节点 | $295 | $25 |
| 250 节点 | $695 | $65 |
| 500 节点 | $1295 | $120 |
| 1000 节点 | $1950 | $185 |
| 2000 节点 | $3495 | $325 |
| 5000 节点 | $6995 | $650 |
| 10000 节点 | $9995 | $925 |
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版本
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subscription type
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| 标准版 | 专业版 | 企业版 | ||
| Incident Management |  |
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| Knowledge Base | |
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| Asset Management | |
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| Purchase Management | |
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| Contract Management | |
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| Service Catalog | |
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| Problem Management | |
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| Change Management | |
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| Project Management | Available as Add-On | Available as Add-On | |
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| Request Archive | |
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| Request Count | Unlimited | Unlimited | Unlimited | |
| Reports | Canned and Custom Reports | Canned and Custom Reports | Canned and Custom Reports | |
| Available Add-Ons | ||||
| Project Management | $ 90 / month | $ 90 / month | $0 | |
| Live Chat | $ 6 / Technician / month | $ 6 / Technician / month | $ 6 / Technician / month | |
| Remote Control | $ 29 / Concurrent Session / month | $ 29 / Concurrent Session / month | ||
| Custom Application Platform | $ 25 / Application / month | $ 25 / Application / month | $ 25 / Application / month | |
| Annual Maintenance Service (AMS) | $ 2.5 / tech / month $ 30 / tech / year |
$ 0 | $ 0 | |
What kind of payments do you accept?
We currently accept payments via Visa, MasterCard, and American Express. We also accept payments via PayPal (you must have an account with PayPal) and bank transfer for yearly subscriptions. For details, please contact sdp-ondemand-support@manageengine.com.
How do I upgrade from "FREE" to one of the paid plans?
Sign in to the application. Click on the "Subscriptions" link in the top right portion of the GUI and upgrade your plan.
What do I pay for, for using the application ?
You pay for the number of administrators and technicians. There is no restriction on the number of IT end users. If you also use asset management, you pay for the number of 节点 managed.
Whom to contact for sales related questions ?
Write to sales@manageengine.com if you have any question on pricing or sales.
Do you store my credit card information?
We do not store your credit card details. See our privacy policy.
Is there any long term commitment?
No. There are no long term commitments. You can upgrade, downgrade or cancel your account any time.
What is the cost for technical support ?
Technical support is included in the subscription cost. Our support is available 24 hours a day & 5 days a week, except public holidays. You can reach our support through phone and email. Toll Free US : +1 888 720 9500 | Intl: +1 925 924 9500 | +1 800 443 6694 (alternative number) Email : sdp-ondemand-support@manageengine.com
Where can I view your terms of service and privacy policy?
You can view the details at terms of service and privacy policy.
400-660-8680
