You cannot connect to the central repository when you are trying to synchronize application details. The error message that you see on the screen is, 'Failed to connect to the central repository'.
You cannot connect to the central repository when you are trying to synchronize application details because you:
You may also face this problem when the proxy server does not allow communication through ports 80 and 443.
You are required to identify why you cannot connect to the central repository, when you are trying to synchronize application details. Follow one of the solutions given below, depending on what the problem is.
Defining valid proxy credentials
You are required to define the proxy settings.
Note: If you have already defined the proxy settings, check them for validity.
To define valid proxy settings, follow the steps given below:
The Desktop Central server will validate the proxy credentials.
Providing access rights
The administrator must provide:
Configure Proxy Server Settings
You are required to do the following tasks:
Applies to: Software Installation, Software Installation failure, Software Deployment Status, Failure to Connect to the CRS
Keywords: Software Installation Failure, Deploy Software, Install Software on Remote desktops, Software Installation Error
Unable to resolve this issue? |
If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.
|
Other KB articles | 24/5 Support |
Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays. Tel : +1-888-720-9500 Speak to us |