• 网络与数据中心管理
  • 服务器与应用性能管理
  • IT服务管理
  • Windows AD域管理
  • 终端管理
  • IT安全
  • MSP
  • IT运维平台
 
 
应用性能管理(APM)
保证物理、虚拟、云环境的应用性能
 
 
简化终端设备管理
全面管控PC计算机、智能手机以及平板电脑,确保网络安全
 
 
IT运维外包服务工具
多租户模式,为您的客户提供更好的服务
IT运维管理平台
统一监控、集中运维
 

Remote Control - Knowledge base

Unable to use Ctrl+Alt+Del feature on Remote Computers Vista OS/Windows 7/Windows 2008

Problem

Unable to use Ctrl+Alt+Del feature on remote desktop running Vista OS/ Windows 7/ Windows 2008.

Cause

Problems to use Ctrl+Alt+Del feature on remote desktops running Vista OS/ Windows 7/ Windows 2008 may occur due to one or more of the following reasons:

  1. User Access Control(UAC) is disabled in the remote machine running Vista OS/ Windows 7/ Windows 2008.
  2. Secure Attention Sequence(SAS) is disabled in the remote machine running Vista OS/ Windows 7/ Windows 2008.

Resolution

Enable UAC in the Remote Desktop running Vista OS/ Windows 7/ Windows 2008

  • Goto Start --> Run --> type msconfig. This opens the System Configuration Window.
  • Click on Tools tab.
  • Locate and Click on"Enable UAP" or "Enable UAC" option item. This opens a Command Prompt window that automatically executes and runs certain process to Enable UAC.
  • Close the cmd window when done. Also close msconfig window.
  • Restart the computer for the changes to apply.

Set the Policy :

  • Execute Gpedit.msc  from Run prompt.
  • Goto "Computer Configuration" -> "Admin Templates" -> "Windows Components" -> "Windows Logon Options"
  • In Windows LogOn Option , double click "Disable enable software Secure Attention Sequence"
  • Select "Enable" option and "Services and Ease of Access application"
  • Click OK.

Applies to: Remote Desktop Management, Troubleshoot Vista Remote Desktop, Remote Vista Desktop Connection problems, Enable UAC, Enable SAS, Remote Windows 7/ Windows 2008 Desktop Connection

Keywords: Remote Vista Desktop, Manage Remote computers, Troubleshoot Vista Remote machines, Enable SAS

Unable to resolve this issue?
If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.


 * Mandatory Fields

Other KB articles 24/5 Support

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays.

Tel : +1-888-720-9500
Email : desktopcentral-support@manageengine.com

Speak to us

  • Join the Desktop Central Community, to get instant answers for your queries, register with our Forum.
  • Look out for the latest happenings in Desktop Management, follow our Tweets on Twitter.
  • Get to know the latest updates and Best Practices in Desktop Management through our Blog.

我们的客户

展开