Patch Download Failure - "Error 407"
Problem
You are trying to download patches of Microsoft/other vendors. However Patch download fails with error message: "Error Code 407".
Cause
The possible reasons could be:
- Proxy might not have been configured. (or) Authentication provided in the proxy settings does not have necessary privileges to download EXE files.
Resolution
- Add the proxy settings. Go to Admin --> Proxy settings --> Type the appropriate user name and password along with IP. The user specified should have the permission to download the exe file.
- Ensure that the configured Proxy settings has permission to download the installabe files from the below mentioned websites
- http://download.microsoft.com - for Microsoft applications
- http://download-installer.cdn.mozilla.net/ - for Mozila Firefox & Mozilla Thunderbird
- http://*.adobe.com - for Adobe patches, flash player, Adobe air
- http://fpdownload.macromedia.com - for Adobe Shockwave Player
- http://javadl.sun.com - for Java updates
- http://*.apple.com/ - for Mac OS updates, Quick time player, Itunes & JRE 1.6
- http://cache-download.real.com - for Real player
- http://*.oracle.com/ - for JRE 1.7
- http://*.sourceforge.net/ - for Open Office
- http://dl.google.com - for Google chrome s
- http://ftp.jaist.ac.jp - for Mozilla Firefox 3.6
- http://www.piriform.com - for CCleaner
- http://www.tightvnc.com - for TightVNC
- http://*.videolan.org/ - for TightVNC
- http://*.tuxfamily.org - for Notepad ++
- http://www.rarlab.com - for WinRAR
- http://cdn01.foxitsoftware.com - for Foxit Reader
- http://ftp.iitm.ac.in - for Libre Office
- https://*.cdburnerxp.se- for CDBurnerXP
- http://download.winzip.com - for Winzip
- http://*.download.pdfforge.org - PDF Architect
- http://allwaysync.com - for AllwaySync
- http://ftp.gimp.org - for GIMP
- In case if this problem continues, kindly Contact Support
Applies to: Patch Deployment, Patch Configuration, Patch Download
Keywords: Patch Management, Deploy Patches, Configure Patch Installation, Download Patches
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