• 网络与数据中心管理
  • 服务器与应用性能管理
  • IT服务管理
  • Windows AD域管理
  • 终端管理
  • IT安全
  • MSP
  • IT运维平台
 
 
应用性能管理(APM)
保证物理、虚拟、云环境的应用性能
 
 
简化终端设备管理
全面管控PC计算机、智能手机以及平板电脑,确保网络安全
 
 
IT运维外包服务工具
多租户模式,为您的客户提供更好的服务
IT运维管理平台
统一监控、集中运维
 

Patch Management Software

Patch Configuration Failure

Problem

You are trying to deploy a patch configuration, but it fails with the error message "The component store has been corrupted" or "No signature was present in the subject" or "Unknown Error Code - -2145124329".

Cause

You might face the above mentioned scenario if the Microsoft component store has been corrupted.

Resolution

Follow the steps mentioned below to get this fixed.

  1. Download the below mentioned "Microsoft Fix it" file and install it on the computer, where the patch installation has failed.
  2. Reboot the affected machine, after installation of "Fix it" 
  3. Try to install one of the failed patch manually, if it succeeds, then you can skip the steps mentioned below and deploy the failed configuration
  4. If the manual installation fails, then download the following tool (mentioned below) on the same computer and install it
  5. After the installation, check following log file,
    • %windows%\logs\CBS\CheckSUR.log
  6. CheckSUR.log file will list the corrupted components files list. Find out the payload files, which are missing by looking at CheckSUR.log. Identify any line that have (f) as listed below in the example
    Summary:
    Seconds executed: 100
    Found 3 errors
    Fix 1 errors
    CSI Payload File Missing Total count: 3
    Fix CSI Payload File Missing Total Count: 1

    (f) CSI Payload File Missing 0x00000000 admparse.dll x86_microsoft-windows-ie-adminkitmostfiles_31bf3856ad364e35_6.0.6000.16386_none_abfb5fd109dad8b8 servicing_31bf3856ad364e35_6.0.6000.16386_none_23ddbf36a8a961bc
    (f) CSI Payload File Missing 0x00000000 bootmgr x86_microsoft-windows-b..re-bootmanager-pcat_31bf3856ad364e35_6.0.6000.16386_none_c0f2f087b6457236
    (fix) CSI Payload File Missing 0x00000000 bootmgr x86_microsoft-windows-b..re-bootmanager-pcat_31bf3856ad364e35_6.0.6000.16386_none_c0f2f087b6457236
    (f) CSI Payload File Missing 0x00000000 winload.exe x86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.0.6000.16386_none_6701d52e8fdf8d45
  7. You will need to get these files copied from another machine manually. Make sure the machine you are copying files from is running on the same OS version and system architecture like 64 bit or 32 bit.
  8. Paste the files into the proper subdirectory under %windir%\winsxs. You will now be able to install the patches manually or using the failed configuration.
For more details refer to this http://support.microsoft.com/kb/2700601


Applies to: Patch Deployment, Patch Installation Failure, Patch Installation Error, Patch Errors

Keywords: Patch Installation, Patch Management, Patch Deployment Error, Patch Installation Failure

Unable to resolve this issue?

If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.


 * Mandatory Fields
Other KB articles 24/5 Support

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays.

Tel : +1-888-720-9500
Email : desktopcentral-support@manageengine.com

Speak to us

  • Join the Desktop Central Community, to get instant answers for your queries, register with our Forum.
  • Look out for the latest happenings in Desktop Management, follow our Tweets on Twitter.
  • Get to know the latest updates and Best Practices in Desktop Management through our Blog.

我们的客户

展开