• 网络与数据中心管理
  • 服务器与应用性能管理
  • IT服务管理
  • Windows AD域管理
  • 终端管理
  • IT安全
  • MSP
  • IT运维平台
 
 
应用性能管理(APM)
保证物理、虚拟、云环境的应用性能
 
 
简化终端设备管理
全面管控PC计算机、智能手机以及平板电脑,确保网络安全
 
 
IT运维外包服务工具
多租户模式,为您的客户提供更好的服务
IT运维管理平台
统一监控、集中运维
 

Agent Installation - Knowledge base

Agent Uninstallation - Uninstall Desktop Central Agent from client computers

Problem

Your users are unable to uninstall the Desktop Central Agent from Add/Remove Programs, as there is no provision available to do the same.

Cause

You may encounter this problem if, you have enabled the "Disable Uninstallation Option in Control" check box under Admin -> "Global Settings" -> "Agent Settings" while deploying agents to computers.

Resolution

Revoke User Permissions to Add/Remove Programs

If you want to allow your users to uninstall agent from client machines,

  1. Go to SoM and select Add Computers.
  2. Uncheck "Disable Uninstallation Option in Control" under "Configure Agent Settings."

The update will get reflected during the subsequent communication between the Agent and the Server. And the users will be able to see options to add or remove under the Add/Remove Programs section.

Uninstall from Client Machines individually

Using this method, you can manually uninstall the agents from the desired client computers.

  1. Download the dcagentuninstall.txt and rename it to dcagentuninstall.bat.
  2. Execute this script from the client computers to uninstall the Desktop Central Agent.

Applies to: Agent Uninstallation, Manual Uninstallation

Keywords: Agent Uninstallation, uninstall agent manually, Desktop Central Agent removal, Desktop Central Tray Icon

Unable to resolve this issue?
If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.


 * Mandatory Fields

Other KB articles 24/5 Support

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays.

Tel : +1-888-720-9500
Email : desktopcentral-support@manageengine.com

Speak to us

  • Join the Desktop Central Community, to get instant answers for your queries, register with our Forum.
  • Look out for the latest happenings in Desktop Management, follow our Tweets on Twitter.
  • Get to know the latest updates and Best Practices in Desktop Management through our Blog.

我们的客户

展开