• 网络与数据中心管理
  • 服务器与应用性能管理
  • IT服务管理
  • Windows AD域管理
  • 终端管理
  • IT安全
  • MSP
  • IT运维平台
 
 
应用性能管理(APM)
保证物理、虚拟、云环境的应用性能
 
 
简化终端设备管理
全面管控PC计算机、智能手机以及平板电脑,确保网络安全
 
 
IT运维外包服务工具
多租户模式,为您的客户提供更好的服务
IT运维管理平台
统一监控、集中运维
 

Agent Installation - Knowledge base

Agent Installation Failure Target Account Name Incorrect

Problem

When you try to install an agent using the Scope of Managment (SoM) and the installation fails with the error message - "target account name incorrect"

Cause

When a computer is imaged and copied in a different computer, you will find two computers with the same account name. Since there are two computers with the same name, the targeted computer cannot be identified by the Desktop Central Agent and gives the error messge "target account name incorrect"

Resolution

Renaming the computer will solve the problem.

Applies to: Agent Installation Failure, Desktop Central Agent Installation, Remote Desktop Sharing, Remote Control

Keywords: Agent Installation, Desktop Central Agent Installation Failure, Installation Failure, Access Denied, Remote control, Desktop Sharing

Unable to resolve this issue?
If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.


 * Mandatory Fields

Other KB articles 24/5 Support

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays.

Tel : +1-888-720-9500
Email : desktopcentral-support@manageengine.com

Speak to us

  • Join the Desktop Central Community, to get instant answers for your queries, register with our Forum.
  • Look out for the latest happenings in Desktop Management, follow our Tweets on Twitter.
  • Get to know the latest updates and Best Practices in Desktop Management through our Blog.

我们的客户

展开