用户修改模板的使用案例
为了更好地了解并熟悉'用户修改模板
'的功能和使用方法,我们准备了模板使用案例,以便为您提供有用的参考。
案例 1:
案例
2
允许帮助台技术员使用'用户修改模板',按照以下条件来修改用户帐户:
帮助台技术员(Technician-1) should have 'First Name' as a mandatory field while
Help Desk-2 should have 'Employee Id' as a mandatory field for modifying User
accounts.
Only specific fields (all 'Terminal Service' fields and 'Manager' field
should be hidden) should be visible to the Help Desk Technicians while modifying
the User accounts.
Without Help Desk Technician's interference or knowledge, the specified
fields (for example, Manager) have to be modified / updated in the background,
automatically.
Procedure:
Create two different user modification templates.
-
In template-1, set 'First Name' as the mandatory field and
in template-2, set 'Employee Id' as the mandatory field.
In both the templates, hide
the 'Terminal' tab and also the 'Manager' field using the 'Make Silently
Active' option.
Using 'modification rule', set
a rule to update the 'Manager' field, based on 'Department'.
Assign Template-1 to Help Desk
Technician-1 and Template-2 to Help Desk Technician-2 respectively.
Steps:
To create a new 'User Modification Template', as required
-
Click on 'AD Mgmt' --> 'User Management'
-
Under 'User Templates', click on 'User Modification
Templates'
-
In the 'User Modification Templates' page, click on 'Create
New Template'.
-
Enter a name and description for the template. For this
illustration, let us name this template as 'First Name Mandatory'.
-
Select the domain in which this template will be used.
-
To make 'First Name' mandatory,
- In the 'Layout View' click on 'Enable Drag-n-Drop' button.
- Click on 'General' Tab.
- Place the mouse over the 'First Name' field and then on the edit icon that
appears beside the field name.
- From the options listed, click on 'Edit'.
- In the 'Editing First Name' window that pops up, under 'Security', select
'Mandatory' and click on 'Done'.
-
To hide 'Terminal Services' and 'Manager' fields,
- Click on 'Contact' tab
- Place the mouse over the 'Manager' field and then the edit icon that
appears beside the field name.
- From the options listed, click on 'Make Silently Active'.
- Click on 'Terminal' Tab and then click on the 'Make Silently Active' icon
that is displayed on the right side, beside the tab name.
-
To set a rule for updating the 'Manager' field based on
the department,
- Click on 'Modification Rule' --> 'Create New Rule' button.
- Click on 'Rule 1' and rename this rule as 'Manager 1'.
- In 'Conditions' pane, click on 'Add Conditions'.
- In the 'select field' drop-down box, select 'Department' --> in condition,
select 'is'.
- Specify or select the required value, to be checked, in the next text box.
In this case, enter 'Sales'.
- In 'Assign Values' pane, in the 'Set' option, select 'Manager' field and
select 'Manager 1' in the 'to' field.
- Click 'Add' to add the 'Manager' field to 'Field List'
- Click on 'Add Rule' button located on the top right corner of the
'Modification Rules' pane to add another rule.
- Click on 'Rule 2' and rename it as 'Manager 2'.
- As in 'Manager 1' rule, specify 'Finance' for department and assign
'Manager 2' as the value for 'manager' field in 'Assign Values'.
- Add as many 'Rules' as needed to check for all the possible options in
'Department' and assign the corresponding value to the 'Manager' field.
-
Click on 'Save Template' to save the 'First Name Mandatory'
template.
-
Similarly, create another template - 'Employee Id
Mandatory' and set the 'Employee Id', in the 'General' tab, as a mandatory
field.
-
Create a new 'User Modification Role' in 'AD Delegation' -->
'Help
Desk Roles'.
-
In 'AD Delegation' --> 'Help
Desk Technicians', create or select 'Help Desk Technician-1' from the
available help desk technicians.
-
Assign the 'User Modification Role' and then the 'First Name
Mandatory' template to this technician. Similarly, assign 'Employee Id
Mandatory' template to 'Help Desk Technician-2'.
Now, when 'Help Desk Technician-1' modifies a user account using the 'First
Name Mandatory' template, the 'First Name' field will be a mandatory one.
Similarly, for 'Help Desk Technician-2', the 'Employee Id' field will be a
mandatory one.
Also, based on the value that the technicians specify for 'Department', the
'Manager' field will also be updated, automatically, without being visible
to the Help Desk Technicians.
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Scenario 2:
Scenario 1
When a user account is modified by a 'Help Desk Technician', the 'manager'
field of this user account should be automatically populated, based on the value
of the 'city' field.
Also, based on the value being entered for the 'State', the 'Company' field
should also be updated automatically.
Procedure:
Create a new 'User Modification Template'. In this template,
Using the 'Modification Rules' section, add a rule which assigns the
appropriate manager to the 'Manager' field based on the 'City'.
Also, add a condition in each rule to check for the value in 'State' as well
and assign an appropriate value to the 'Company' field.
Assign this template to the help desk technician who will be modifying user
accounts.
Steps:
-
Click on 'AD Mgmt' --> 'User Management'
-
Under 'User Templates', click on 'User Modification
Templates'
-
In the 'User Modification Templates' page, click on 'Create
New Template' link
-
Specify a name and suitable description for this template.
For this illustration, let us name this template as 'Rule based Manager and
Company Update'.
-
Select the domain in which this template will be used.
-
To create a rule to assign values to the 'Manager',
'Company' fields as per the values in 'City', 'State/Province' fields,
- Click on 'Modification Rules' --> 'Create New Rule'.
- Rename 'Rule 1' as 'Manager 1' by clicking on Rule 1.
- In 'Conditions' pane, click on 'Add Conditions'
- In 'select field' option, select 'City'. Select 'is' as the condition.
- In the value box, enter the city name – for illustration, let this be
'Albany' and click on '+' to add a new condition.
- In the second condition, select 'AND' as the criteria and 'State/Province'
in the 'select field' option.
- Select 'is' in the condition and specify the state as 'New York'
- In the 'Assign Values' section, in the 'set' option, select 'Manager' and
in 'to' option, specify 'Manager 1' and click on 'Add' to add 'Manager' to
the field list. In the next 'set' option, select 'Company' and specify
'Subsidiary 1' in the 'to' field.
- Add another 'Rule' to check for another set of 'City', 'State/Province'
values and specify the corresponding 'Manager', 'Company' field values.
- Using the steps mentioned above, add as many rules as needed to check for
all possible 'City', 'State' options and also specify the corresponding
'Manager', 'Company' values.
- Click on 'Save Template' to save the 'Rule Based
Company, Manager Update'.
- Create a new 'User Modification Role' in 'AD Delegation'
--> 'Help
Desk Roles'.
- Assign the new 'User Modification Help Desk Role' to the
required 'Help
Desk Technician'.
- Also assign to this Technician, the 'Rule based Manager
and Company Update' template.
Now, when the designated Help Desk Technician modifies any user account with
the 'Rule Based Company, Manager Update', the 'Manager' and 'Company' fields
will be automatically updated with the required values, as per the 'City' and
'State/Province' fields.
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