ZOHO Corp.
4900 Hopyard Rd., Suite 310
Pleasanton, CA 94588, USA
We can be reached via e-mail at support@webnms.com,
or you can reach WebNMS Customer Support Services by telephone
at +1 925 924 9500 and +1-888-720-9500 (Monday to Friday).
General
You can visit most areas of our websites without providing personal
information. But at times we do need such information for providing
access to products or services requested by you. At WebNMS we
respect your need for online privacy and protect any information
that you may share with us, in an appropriate manner. In compliance
with the Children's Online Privacy Protection Act of 1998, WebNMS
does not collect personal information from users who are under 13
years of age. By agreeing to use our products or services, you represent
that you are 13 years or older.
Information we collect
When you sign up for an WebNMS service that requires registration
or express interest in our products, we ask you for personal information
such as your name and email address. You may also be asked to choose
a unique username, a password, a security question and an answer
to the security question. In addition, we collect information regarding
the Internet Protocol address, browser type, browser language, referring
URL, files accessed, errors generated, time zone and operating system
of visitors to our websites. In case of products or services requiring
payment, we request credit card or other payment account information,
which will be used solely for processing payments. If you are a
user of Zoho services, we also store and maintain your documents,
to-do list and other data stored in your account in order to provide
the services for which you are registered.
We use temporary and permanent cookies to enhance the experience
on our websites. Temporary cookies will be removed from your computer
each time you close your browser. By selecting ‘keep me signed-in’
option in Zoho services, a permanent cookie will be stored in your
computer and you will not have to sign-in by providing complete
login information, each time you return to our website. If you have
turned cookies off, you may not be able to use registered areas
of the websites.
How we use Information
Your personal information such as name and email address is used
to keep you informed on new products/versions/updates/service packs,
upcoming events and changes in this privacy policy. Any alternate
email address, security question and the answer to the security
question, if given, will be used solely for the purpose of resetting
password. We do not process or use the contents of your documents,
to-do list and other data stored in Zoho accounts for any purpose
other than to provide access to the services.
Your Financial Information will not be stored by us and will be
used solely for processing payments. Subject to your prior consent
and where necessary for processing future payments, your financial
information will be stored in encrypted form on secure servers of
reputed Payment Gateway Service Provider.
We use Internet Protocol address, browser type, browser language,
referring URL, files accessed, errors generated, time zone and operating
system of visitors collected in our log files to analyze the trends,
administer the websites, track visitor's movements and to improve
our applications.
Unless requested to the contrary by the customer, we publish the
names of our customers other than individual users of Zoho services
in the Customer List at our websites, press releases, advertisements,
brochures and other promotional materials.
We use cookies for easier access to our websites. Once you close
your browser, the temporary cookies simply terminate, except for
the permanent cookies created when you select the ‘keep me
signed-in’ option.
Links from our websites
Some pages of our websites contain external links. You are advised
to verify the privacy practices of such other websites. We are not
responsible for the manner of use or misuse of information made
available by you at such other websites. We encourage you not to
provide personal information, without assuring yourselves of the
privacy policy of other websites.
With whom we share Information
We have partners/affiliates/resellers for specific products and
services. We may share generic aggregated demographic information
with our business partners/affiliates/ resellers and advertisers.
This is not linked to any personal information that can identify
any individual person. Your name and email address may occasionally
be shared with our business partners/ affiliates/resellers in connection
with our products/services and any use of your personal information
by such business partners/ affiliates/resellers will be in accordance
with this privacy policy. We do not share the contents of documents,
to-do list and other data related to Zoho account maintained and
stored by us with any third party.
How secure is your Information
We adopt appropriate data collection, storage and processing practices
and security measures, as well as physical security measures to
protect against unauthorized access, alteration, disclosure or destruction
of your personal information, username, password, transaction information
and data stored in your account. Access to your name and email address
is restricted to our employees, contractors, business partners,
affiliates and resellers who need to know such information in connection
with our products and services and are bound by confidentiality
obligations.
Your Choice in Information Use
You will be required to register for our services by providing
personal information. You can decline to submit personal information
to any of our services, in which case we may not be able to provide
those services to you. While using our services, you are not allowed
to opt out from receiving information on versions/updates/service
packs. We will obtain your prior consent for use of your personal
information in a manner different than the purpose for which it
was collected or the purposes described in this privacy policy.
In such cases we will offer you an effective way to opt out of the
use of your personal information for those other purposes.
Accessing, Updating and Removing Personal Information
Upon request we provide users with access to their personally identifiable
information free of charge. Users may correct, update or remove
any such personally identifiable information either through the
users’ profile or by contacting WebNMS Customer Support
Services. Such changes may take up to 48 hours to take effect.
Enforcement of Privacy Policy
We make every effort including periodic reviews to ensure that
personal information provided by you is used in conformity with
this privacy policy. If you have any concerns regarding our adherence
to this policy or the manner in which personal information is used
on our websites, kindly contact WebNMS Customer Support Services
at support@webnms.com.
We will contact you to address your concerns and we will also co-operate
with regulatory authorities in this regard.
Notification of Changes
Any changes to our privacy policy will be posted on our websites
in order to keep you informed of any changes in nature of information
collected and manner of collection, use and sharing of information.
If at any point we decide to use personally identifiable information
in a manner different from that stated at the time it was collected,
we will notify you by email and provide you with the ability to
opt out of these new uses. If you are concerned about how your information
is used, you should check back at http://www.webnms.com/privacy.html
periodically.
END OF PRIVACY POLICY
If you have any questions or concerns regarding this privacy policy,
please contact us at legal@webnms.com