Mobile Push Notifications for AD Self-Service Password Management tasks.

Do your Active Directory users change their expiring passwords on time? Did they enroll for password self-service as soon as you deployed it? If the answer to these questions is a resounding "yes," then you may be the luckiest IT admin in the world.

Password-related issues are still a major source of IT help desk calls, because users rarely pay attention to Windows password expiration pop-ups or enrollment requests from the IT team. So, how do you keep users updated of their password status and other password-related, self-service actions? The proliferation of bring your own device programs means that mobile push notifications are a great way of communicating critical messages to end users instantly.

ADSelfService Plus keeps Active Directory users informed of their password status and self-service actions by sending push notifications to its mobile app. All notifications that the administrator sends to a user via SMS and E-mail can now be sent through push notifications as well. This includes all events like:

• Self-Service Reset Password
• Self-Service Account Unlock
• Enrollment Reminder
• Impending Password Expiration
• Impending Account Expiration
• Self-Service Change Password

Mobile push notifications for password expiration, account expiration, and enrollment reminders will go a long way towards reducing password-related help desk tickets. ADSelfService Plus’ mobile app is a great way to keep users updated about their password status and let them take necessary actions from anywhere, anytime.