Monitoring Windows servers like Windows 2000, 2003, 2008, 7, XP, NT and Vista

OpStor provides monitoring and management of Windows servers in SAN and NAS networks

Models Supported

• Windows 2000
• Windows NT
• Windows 2003
• Windows 2008
• Windows XP
• Windows Vista
• Windows 7

Features supported

Prerequisites for monitoring windows server in OpStor

• Start the platform SNMP service if not already started.
• Check the SNMP service Security settings.
• This can be viewed via
  Start-->Settings-->Control Panel--> Administrative Tools-->Services-->SNMP Service-->(Right-click) Properties--> Security (Tab)
• OpStor uses public as snmp community to talk to Host Servers
• Check if the snmp community name public is available in the text-window under Accepted Community Names with READ-ONLY rights.
• If not then add the community with READ-ONLY rights
• Check if the server running OpStor is able to access this SNMP Service
• Now check if the IP address of the server where OpStor is installed is present in the Accept SNMP packets from these host text-window.
• If not, then configure this IP address.
• After making any modifications save them by selecting Apply and restart the SNMP service. This is required for the latest changes to take effect.

Note: If SNMP is not available then a telnet account with username guest and password guest needs to be created for discovery

HBA Discovery

• Ensure that the HBA Agent is installed and running in the server.
• Download URL & installation instructions for each OS is available at ,
  HBA Agent Download & Installation

SCSI Discovery

• Microsoft utility devcon.exe needs to be installed in the server where OpStor is running to discover SCSI adapters and attached SCSI devices
• Go to the server where OpStor is installed.
• Now download devcon.exe from Microsoft site.
• Run <devcon_download_dir> devcon.exe
• This opens up a dialog box asking to 'UnZip'
• Select 'UnZip' option and choose a directory <devcon_install_dir>
• This will create two directories
  <devcon_install_dir>/I386
  <devcon_install_dir>/Ia64
• If Windows machine is 32-bit Processor based, set <devcon_install_dir>/ I386 to PATH environment variable
• If Windows machine is 64-bit Processor based, set <devcon_install_dir>/ Ia64 to PATH environment variable
• Restart OpStor (This is required for the latest PATH changes to take effect)
• devcon.exe detailed documentation is available online for reference

Steps to add Windows server in OpStor

• Navigate to Admin Tab --> Manage Storage Devices link in OpStor Webclient
• Specify the IP of the host server[If the host is already discovered before HBA agent is started / devcon is installed , please delete the host server before adding it as explained here]
• Choose Device type as 'Host'
• Choose Vendor as 'Any'.
• Provide SNMP Port and Community string (default is 161 and public)
• If needed, change the Timeout value (default is 5 seconds)
• Click on Add Device

Note : If the Ping facility is disabled for the device, then please uncheck 'Ping the given IP' field.
Note : In case of non discovery of the device, please follow the troubleshooting tips displayed in the webclient and try re-adding the device.