Patch Download Failure - "Error 403" or "Unknown Host Exception"
Problem
You are trying to download patches of Microsoft/other vendors. However Patch download fails with error message: "Error Code 403 or Unknown Host Exception".
Cause
Error code 403 occurs when the web server is not reachable or access to the server has been denied. This might happen due to various reasons such as, forbidden access, or connectivity issues.
Resolution
- Ensure that the configured Proxy settings has permission to download the installabe files from the below mentioned websites
- http://download.microsoft.com - for Microsoft applications
- http://download-installer.cdn.mozilla.net/ - for Mozila Firefox & Mozilla Thunderbird
- http://*.adobe.com - for Adobe patches, flash player, Adobe air
- http://fpdownload.macromedia.com - for Adobe Shockwave Player
- http://javadl.sun.com - for Java updates
- http://*.apple.com/ - for Mac OS updates, Quick time player, Itunes & JRE 1.6
- http://cache-download.real.com - for Real player
- http://*.oracle.com/ - for JRE 1.7
- http://*.sourceforge.net/ - for Open Office
- http://dl.google.com - for Google chrome s
- http://ftp.jaist.ac.jp - for Mozilla Firefox 3.6
- http://www.piriform.com - for CCleaner
- http://www.tightvnc.com - for TightVNC
- http://*.videolan.org/ - for TightVNC
- http://*.tuxfamily.org - for Notepad ++
- http://www.rarlab.com - for WinRAR
- http://cdn01.foxitsoftware.com - for Foxit Reader
- http://ftp.iitm.ac.in - for Libre Office
- https://*.cdburnerxp.se- for CDBurnerXP
- http://download.winzip.com - for Winzip
- http://*.download.pdfforge.org - PDF Architect
- http://allwaysync.com - for AllwaySync
- http://ftp.gimp.org - for GIMP
- Retry the process of downloading the patch from the vendors website.
- In case if this problem continues, kindly Contact Support
Applies to: Patch Deployment, Patch Configuration, Patch Download
Keywords: Patch Management, Deploy Patches, Configure Patch Installation, Download Patches
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